Xtension Call Center

Targeted Communication

Read the Brochure

Are today’s credit unions doing everything they can to be participate in their member’s financial lives? Have you developed your “sales pitch” so that your staff can effectively respond to member requests, or even hints? Does your member hear ‘No’ from you only to get a ‘Yes’ from the lender down the street? Is your Lending Department open for business when the member needs it to be?

No doubt these are tough questions, with even tougher answers, yet these are precisely what today’s member expects from their financial institution. And that does not even take into account reaching out to non-members. How can a credit union (with its limited staff and marketing resources compared to its competition) differentiate itself in the eyes of members and potential members? The answer lies in collaboration – leveraging the power of the CUSO network. Our Xtension Call Center is one of those collaborative channels. Put it to work for you today!